Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following information:

• Names: The names of both partners, to personalize your compatibility report
• Dates of Birth: The dates of birth of both partners, essential for compatibility calculations
• Buyer Email Address: To deliver your report and communicate with you
• Phone Number: Required to deliver your report via WhatsApp and for order updates
• Payment Information: Processed securely through Razorpay payment gateway

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the collected information for the following purposes:

• To generate and deliver your personalized love compatibility report
• To process payments securely
• To communicate with you regarding your order
• To provide customer support
• To improve our services and website functionality
• To send promotional communications (only with your consent)
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: We use Razorpay to process payments. Your payment information is handled directly by Razorpay under their privacy policy.
• Service Providers: Third-party services that help us operate our website and deliver services (email delivery, hosting).
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission
• Secure payment processing through Razorpay
• Regular security assessments
• Limited access to personal information by authorized personnel only

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After this period, we securely delete or anonymize your data unless retention is required by law.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at info@talktoguruji.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.